contact center

Supermercados Bravo Descripción de la oferta Misión: Liderar y supervisar la operación del Contact Center durante el turno vespertino (PM), garantizando la cobertura entre las 3:00 p.m. y las 11:00 p.m., el cumplimiento de los SLA y la gestión de los picos de demanda, así como el desarrollo del equipo a su cargo y el escalamiento oportuno...

Supervisor Call Center Es un ente de motivación positiva y control de cumplimiento. Su objetivo es liderar las actividades del equipo, optimizando las herramientas de calidad y medición de desempeño.  Debe acompañar al equipo en su proceso de desarrollo garantizando su empoderamiento, el uso de sus talentos y su integración con las herramientas, para...

Estamos Contratando  El Entrenador de Agentes de Ventas será responsable de diseñar, implementar y monitorear programas de capacitación dirigidos al equipo de ventas del call center. Este rol es clave para garantizar que los agentes cuenten con las habilidades necesarias para cumplir los objetivos comerciales, brindando una experiencia al cliente de...

About Us Ovation Law Firm is a fast-growing, consumer-focused law firm committed to delivering exceptional legal services while fostering a high-performance, accountable, and supportive workplace. As we continue to scale, we are building strong client-focused systems to ensure consistency, compliance, and an outstanding experience from the very first...

Description: Company Overview OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing-outstanding employees who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center providing...

About CEF Solutions CEF Solutions is a global consulting and outsourcing company founded in the U.S. in 2015. We provide Shared Services, CX/Contact Center, BPO, Workforce Solutions, and Operations Consulting services to global clients. Headquartered in New Jersey, CEF operates across the U.S., Korea, the Philippines, and the Dominican Republic. Position...

DescriptionLocation: Dominican Republic Work Arrangement: Work from home, with occasional travel to client or operational sites as neededLanguage Requirement: Strong written and verbal communication skills in both Korean and English Position Summary The Operations Manager will coordinate day-to-day client communication and support the effective delivery...

JOB TITLE: Client Services Team Leader (Order Managment) Location: Santiago Schedule: M-T 8:00 am - F 5:30 pm      GENERAL DESCRIPTION OR PURPOSE OF JOB:   As the direct line of support to the Client Services Supervisor, this role provides daily support and contact to customer-facing employees, including training, coaching, and mentoring while...

Sales & Marketing Representative Santo Domingo, Dominican Republic · On-site We are looking for a dynamic, persuasive, and results-driven Sales & Marketing Representative to join a growing professional team in Santo Domingo. The ideal candidate is a natural communicator who enjoys building relationships, generating new business, following up with...

Description   Pueblo Viejo – HR Business PartnerBarrick se encuentra en la búsqueda de un(a) HR Business Partner para unirse al equipo de Recursos Humanos. Esta persona será responsable de actuar como socio(a) estratégico(a) del negocio, asesorando de manera integral a los líderes de la organización, identificando necesidades y brindando soluciones...

Our success can be attributed to one thing outstanding agents who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center that supports recognized brands with Teleservices and Live Chat. Summary: Join OutPLEX as a Forecasting Analyst and leverage your analytical skills to enhance our decision-making...

Company summary: Outplex is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Outplex is a top Teleservices contact center providing sales and services from some of the most recognized companies today! Our success can be attributed to one thing outstanding employees who...

We are actively hiring experienced Customer Service Agents with a background in the Debt Settlement industry to join our growing team. If you understand client retention, compliance, and high-volume call environments—this role is for you.🔹 What You’ll Do:• Contact Creditors to schedule payments• Explain account status, negotiations, and payment...

Support Services Group is a fast-growing, high-touch, global outsourcing partner providing omnichannel contact center solutions across various industries. We are seeking an experienced, Corporate Accountant to join our expanding Accounting Shared Services Team. In this role, you will be responsible for recording all financial transactions and producing...

Support Services Group is a fast-growing, high-touch, global outsourcing partner providing omnichannel contact center solutions across various industries. We are seeking an experienced, Corporate Accountant to join our expanding Accounting Shared Services Team. In this role, you will be responsible for recording all financial transactions and producing...

Company DescriptionAlorica Inc. is a dynamic, fast-growing global company that specializes in serving the after-sales consumer needs of its clients. With almost 20,000 employees, we serve Fortune 500 companies around the globe.Job DescriptionCreates reporting for Process Innovation Manager to measure impacts of changesConstantly monitors and reports on...

TikTok Shop Key Accounts Manager Employment Type: Full-Time, Senior LevelSalary: $5000Location: RemoteReports To: Director of Client ServicesDirect Reports: 2–4 TikTok Shop ManagersRequired Availability: Monday–Friday, 8:00 AM–2:00 PM PST overlap About the Role We are looking for a senior TikTok Shop leader to own a portfolio of established...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.OVERVIEWTransPerfect Connect (TPC) is a leading provider of global contact centers, business process...

Company DescriptionOpportunity Created – Results DeliveredAlorica is a leading business process outsourcing provider of customer management solutions spanning the entire customer life cycle.Job DescriptionAbility to make independent decisions based on established guidelinesAbility to effectively handle complex technical customer issues in an independent,...

Medical Billing & Collections Representative Bella Vista, Santo Domingo, Dominican Republic · On-site We are seeking a responsible, detail-oriented, and service-driven Medical Billing & Collections Representative to support billing and collection activities while communicating effectively with clients, patients, insurance providers, and other parties as...