chat support

Job descriptionAbout the roleWe’re hiring a Retention Specialist to join our Customer Service team.This is a specialist retention role. Your focus will be on customers who are actively trying to cancel and customers we believe may be at risk of leaving. You’ll work across phone, chat, and email, combining reactive cancellation handling with proactive...

Position Summary:We're seeking a highly motivated and experienced Customer Care Team Lead to join our growing team. You will play a crucial role in leading and developing a team of customer service professionals, ensuring exceptional customer experiences across multiple channels. This is a hands-on role where you'll balance team leadership with direct...

Position Summary:We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates.The ideal candidate combines strong operational leadership...

Company Overview: OutPLEX's success and growth can be attributed to one thing - outstanding employees who provide superior services and products to our customers. OutPLEX is a top teleservices and chat contact center company providing sales and services for some of the most recognized companies today! OutPLEX is nationally recognized as one of the leading...

We are looking for a Customer Service Agent to support customers across three key areas: Support, Proactive Customer Success, and Retention. This is a customer-facing role suited to someone who is a strong communicator, enjoys solving problems, and is comfortable helping customers through chat, email, and phone. You will help customers resolve day-to-day...

Alorica is a leading provider of customer experience solutions, helping the world’s most respected brands deliver exceptional service. With operations in over 16 countries and a global workforce of more than 100,000 employees, we specialize in creating personalized interactions across voice, chat, social media, and other digital channels. At Alorica, we...

The role of a Client Services Representative is integral to our commitment to exceptional customer service. The primary responsibility of the Client Services Representative is to manage inbound and outbound calls with the utmost professionalism and timeliness. This entails answering, screening, and transferring calls as necessary. In addition, the...

About Truelogic At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. Our team of 600+ highly skilled...

Customer Service Agent | $220 per Hour Dedicated and customer-focused professional responsible for providing exceptional support and assistance to customers through phone, email, and chat. Skilled at resolving inquiries, addressing concerns, and delivering effective solutions while maintaining a positive customer experience. Strong communication,...

About Us Ovation Law Firm is a fast-growing, consumer-focused law firm committed to delivering exceptional legal services while fostering a high-performance, accountable, and supportive workplace. As we continue to scale, we are building strong client-focused systems to ensure consistency, compliance, and an outstanding experience from the very first...

Position Summary: We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates. The ideal candidate combines strong operational...

Outsourcing Staffing Advantage is a Boutique Business Process Outsourcing (BPO) firm specializing in providing high-quality remote professionals to businesses across the United States. We are seeking organized, detail-oriented, and customer-focused E-commerce Virtual Assistants to join our talent pool. In this role, you will support online retailers by...

Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for US-based businesses. We are building a talent pool of Customer Support Representatives who are passionate about delivering exceptional customer experiences across phone, email, chat, and social media channels. Key...

Position Summary: We're seeking a highly motivated and experienced Graveyard Customer Service Team Lead Supervisor to join our growing team. You will play a crucial role in leading and developing a team of customer service professionals, ensuring exceptional customer experiences across multiple channels. This is a hands-on role where you'll balance team...