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About Us Innovative Tax Relief (ITR) is a growing U.S.-based tax resolution firm with offices in West Palm Beach, Florida, and Santiago de los Caballeros, Dominican Republic. We help individuals and businesses navigate their IRS tax challenges through tax investigation, resolution, IRS representation, tax preparation, bookkeeping, and tax planning. Our...

Position Summary: The Career Coach at Horatio plays a pivotal role in fostering employee growth and advancing career development initiatives across the organization. This position is dedicated to empowering employees at all levels by providing personalized coaching and supporting the implementation of programs that enhance internal mobility and...

Position Summary: At Horatio, we are looking for a Labor Relations Specialist to provide direct service to Horatio's administrative departments while also contributing to the development and maintenance of comprehensive Human Resources policies and strategies. Responsibilities: • Review, track, and document compliance with mandatory and non-mandatory...

Home Careers About Us Apply Now! Sales Development Representative I (SDR I) Remote Position • Sales • Dominican Republic • Remote Apply Now About Us Innovative Tax Relief (ITR) is a growing U.S.-based tax resolution firm with offices in West Palm Beach, Florida, and Santiago de los Caballeros, Dominican Republic. We help individuals and...

Position Summary:Horatio is seeking to hire a legal assistant to join our legal team. You will be supporting our practice by preparing legal documents like contracts, corporate documentation, and requests to local government authorities, as well as organizing and maintaining files. You will also be assisting with other tasks as required and assisting...

Requisition ID: 275084 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Propósito Administrar los programas de beneficios, sistemas de reconocimiento y programas de bienestar, así como las pólizas de Seguro Médico y de Vida, tanto locales como internacionales. Brindar servicio a empleados y...

Position Summary:We are seeking a new Motion Graphics Designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.Responsibilities:Design visually stunning and...

Position Summary:Hire Horatio is looking for a proactive, technical Team Lead to guide a team delivering premier support for SaaS and EdTech clients. We need a leader who balances hands-on technical troubleshooting with a passion for coaching. If you are detail-oriented, thrive in fast-paced environments, and are ready to drive operational excellence in a...

Position Summary:We're seeking a highly motivated and experienced  Graveyard Customer Service Team Lead Supervisor to join our growing team. You will play a crucial role in leading and developing a team of customer service professionals, ensuring exceptional customer experiences across multiple channels. This is a hands-on role where you'll balance team...

Position Summary:Horatio is seeking an experienced Dispute Analyst to join our team. The Dispute Analyst will investigate and resolve customer disputes related to payment card transactions, primarily focusing on those processed through the Visa platform. The ideal candidate has a strong understanding of Visa regulations, chargeback processes, and dispute...

Position Summary:Horatio is seeking a results-oriented and highly professional Client-Facing Healthcare Operations Manager to strategically coordinate and oversee our healthcare operations. This critical role requires a strong leader with a proven track record of successfully leading and developing large teams, while also possessing significant experience...

Position Summary:At Horatio, we are looking for a Labor Relations Specialist to provide direct service to Horatio's administrative departments while also contributing to the development and maintenance of comprehensive Human Resources policies and strategies. Responsibilities:Review, track, and document compliance with mandatory and non-mandatory training,...

Position Summary:The corporate Law Legal Analyst supports Horatio’s Legal Department with a specialized focus on the preparation and review of legal documents, conducting legal research, and managing matters related to corporate and labor law. This role is crucial for developing legal strategies, ensuring compliance, and handling contracts, litigation,...

Position Summary:As a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized clients, helping them realize value quickly and maintain it consistently. You’ll support client onboarding, retention, and satisfaction through proactive communication, strategic insight, and close collaboration with internal teams.Reporting...

Position Summary:We're seeking a highly motivated and experienced Customer Care Team Lead to join our growing team. You will play a crucial role in leading and developing a team of customer service professionals, ensuring exceptional customer experiences across multiple channels. This is a hands-on role where you'll balance team leadership with direct...

Position Summary:We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates.The ideal candidate combines strong operational leadership...

Position Summary:As a Happiness and Wellness Specialist, you will play a crucial role within the department, since it's an integral part of  Human Resources. This role involves hands-on support and execution of our Happiness and Wellness programs. You will work closely with the Happiness and Wellness Sr. Team Lead, as they will be carrying out the overall...

Position Summary We are looking for a Recruiting Specialist to join our team. In this role, you will be a highly motivated individual responsible for supporting our recruitment efforts, aligning with both our day-to-day and strategic goals. Your responsibilities will include recruitment and sourcing, reviewing resumes and conducting phone screens, tracking...

Descripción de puesto:El técnico de mantenimiento en Horatio es un especialista conocedor que se encarga de las reparaciones y el mantenimiento de los aspectos de electricidad y aire acondicionado, también ocasionalmente de plomería, muebles y trabajos de reparación de paredes y otros de nuestro sitio SDQ, lo que ayuda a garantizar que nuestros lugares...

Position Summary:Compliance Specialist will serve as one of the in-house regulatory and risk experts for thecompany, working across all areas of Horatio's Compliance and Legal teams while reinforcingthe company’s policies, standards, and regulatory processes. The position is full-time. Key Responsibilities:● Perform internal audits (for for any...