analyst quality

The Quality Analyst is responsible for monitoring and evaluating agent performance, providing coaching, and supporting program quality assurance standards to drive continuous improvement. Responsibilities • Audit daily customer interactions (calls, emails, chats) for quality and compliance. • Provide constructive coaching and feedback to agents and...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Job Summary:The Senior QA Analyst plays a key role in ensuring the quality and compliance of customer...

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us...

*ONLY CV IN ENGLISH WILL BE TAKEN IN CONSIDERATION* Job Specifics: External Contractor (Temporary Job - Expected to run for 6 weeks, with the possibility of extension to 8 weeks) In office Salary: $43,000 pesos Per Month Transportation Allowance: $5,000 DOP Per month Schedule 08:30AM – 05:30PM (AST) US and Local Holiday work – Upon client’s...

Junior Business Analyst Santo Domingo, Dominican Republic · On-site We are looking for a detail-oriented and analytical Junior Business Analyst to support business data, operational processes, and client-facing requirements in a professional environment. This role includes a strong data entry, review, validation, and reconciliation component. Accuracy,...

JOB TITLE:  Business Analyst LOCATION:  Santiago, DR MODALITY:  On Site SCHEDULE: 7:00 AM - 4:30 PM M-F   GENERAL DESCRIPTION OR PURPOSE OF JOB:   Systems and Process Super User with the ability to operate and use existing solutions, use systems(s) to transact business processes.  The first line of user support for training and issue resolution at...

Job Title: Project Accounting Analyst Location: Dominican Republic Language Requirement: Advanced English (both spoken and written) – CV must be in English Submit your CV in English. Only candidates who meet the language and location requirements will be considered. About the Role: We are looking for a highly organized and detail-oriented Project...

DescriptionWe are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer...

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Associate Job Description & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial...

About World Business Lenders (www.wbl.com) At World Business Lenders (WBL), we are dedicated to providing general-purpose, short-term commercial loans backed by real estate collateral for a diverse range of small and medium-sized businesses across the United States that may not have access to traditional funding options. We take pride in managing our loan...

Your role We are looking for a Business Analyst to join our Finance BI team and help connect finance stakeholders, reporting users, and technical delivery teams. In this role, you will gather and validate business requirements, support reporting and analytics delivery, help ensure data quality, and contribute to continuous improvements across the Finance...

Position Summary:The corporate Law Legal Analyst supports Horatio’s Legal Department with a specialized focus on the preparation and review of legal documents, conducting legal research, and managing matters related to corporate and labor law. This role is crucial for developing legal strategies, ensuring compliance, and handling contracts, litigation,...

Company Description Xolutiva, S. A. is a technology-focused company dedicated to delivering innovative and reliable IT solutions for organizations across financial sector. The company specializes in leveraging modern tools and methodologies to help clients optimize operations and achieve their strategic goals. Xolutiva, S. A. values collaboration,...

Overview • We are seeking detail-oriented Loan Operations, Post-Closing, and Compliance Internal Audit Analyst to perform audits and risk assessments across the lending lifecycle. The role is responsible for evaluating internal controls, identifying operational and compliance risks, conducting audit testing, and supporting the execution of the annual audit...

Investment Analyst, Financial Institutions Group, Mexico, Central America & the Caribbean Job #: req38405 Organization: IFC Sector: Investment Grade: GE Term Duration: Open-Ended Staff (OPEN-OP) Recruitment Type: Local Recruitment Location: Mexico; Santo Domingo;Guatemala City,Guatemala; Kingston, Jamaica Required Language(s): English Preferred...

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...

Job Description We are seeking a proactive and organized Quality Assurance Virtual Assistant to join our team. In this role, you will ensure that our processes, and services comply with company policies and regulatory requirements. This role requires excellent communication skills, advanced proficiency in English, and a strong background in data management...

About the jobJob Summary • We are looking for a detail-oriented and experienced Quality Assurance Analyst to join our BPO team. The QA Analyst will be responsible for monitoring customer interactions, evaluating performance against quality standards, identifying areas for improvement, and providing actionable feedback to help drive service excellence.Key...

What you’ll do: PRIMARY FUNCTION: Lead new product development material planning to ensure proper supplier selection, negotiate component costs, and support ramp up activities while maintaining precise control of inventory levels to ensure the provision of raw materials and correct prediction, through effective planning materials ESSENTIAL FUNCTIONS: 1....