Position Summary:
As an SDR II, you are responsible for engaging inbound and outbound prospects, qualifying them for Tax Investigations (TI), and accurately documenting all interactions in the CRM. This role is performance-driven and focused on consistent call execution, quality qualification, and meeting monthly productivity targets in a professional, on-site work environment.
Key Responsibilities:
- Complete all training tasks and exercises assigned by the First Trade Lead
- Once in full calling mode: Make a minimum of 1,800 outbound calls per week and maintain at least 18 hours of weekly talk time
- Properly qualify prospects based on established criteria
- Accurately document all interactions and notes in the CRM
- Collect required documentation to advance qualified prospects
- Provide consistent follow-up with assigned leads
What You Bring:
- Strong communication and persuasion skills
- Fluent in both English and Spanish.
- Fast and precise typing to take notes during or after calls.
- Comfortable working with lead management systems and call software.
- High level of organization and attention to detail.
- Positive attitude and team spirit.
- Ability to thrive in a performance-driven, metrics-focused environment.
- Coachability and willingness to learn.
Compensation & Benefits:
- Competitive base salary
- Strong commission
- Health insurance through ARS Humano Royal Plan (available after 3 months)
Work Schedule (Onsite):
- Monday–Thursday: 9:00 AM – 6:30 PM EST
- Friday: 9:00 AM – 3:00 PM EST
Schedules are fixed and based on business needs. Please apply only if you're available during these hours.