Loan Opener/Junior Loan Processor

Build Your Global Mortgage Career Supporting Homebuyers Across the US Every homeownership journey depends on a strong start. Join Emapta as a Loan Opener / Junior Loan Processor and ensure accurate mortgage file setup, documentation, and processing coordination for a US lender. Help borrowers move closer to homeownership while building international expertise and a lasting career alongside top 1% talent. Job Overview
- Employment type: Indefinite-Term Type Contract
- Shift: Day Shift | Monday to Friday, 8:00 AM-5:00 PM EST | Weekends Off
- Work Setup: Work From Home Exciting Perks Await
- Competitive salary designed for top-tier talent
- Full compliance with Dominican statutory benefits, including 13th-month pay (Christmas bonus), paid annual vacation and public holidays, and social security contributions covering health insurance, pension (AFP), and occupational risk insurance.
- Sick leave and disability coverage through Social Security
- Career growth opportunities with global exposure
- Exposure to international clients and global best practices
- Learning and development support (courses, certifications, upskilling) through Emapta Academy (Want to know more? Visit: https://emapta.com/training-calendar/ ) The Qualifications We Seek Professional Experience & Mortgage Knowledge
- 1 to 3 years of experience in mortgage lending, loan processing, loan opening , or a related administrative role, preferred
- Willingness to learn mortgage processing procedures and compliance requirements Technical & Administrative Skills
- Familiarity with Encompass loan origination software, a strong advantage
- Proficiency in Microsoft Office or Google Workspace
- Strong organizational skills and attention to detail, with the ability to manage multiple loan files simultaneously
- Ability to review loan documents and identify missing or inconsistent information
- Ability to work efficiently in a fast-paced, deadline-driven environment Communication & Interpersonal Skills
- Advanced English proficiency at C1 level or equivalent , with strong written and verbal communication skills
- Ability to communicate clearly and professionally with internal teams, borrowers, and third-party vendors
- Proactive, team-oriented mindset with a willingness to learn and collaborate Your Daily Tasks Loan Opening & File Setup
- Open and set up new loan files in Encompass.
- Enter and verify borrower, property, and loan information to ensure accuracy and completeness. Loan Documentation & Quality Review
- Review loan applications, disclosures, and supporting documents to identify missing or inconsistent information.
- Collect, review, and organize borrower documents, including income, asset, employment, and insurance records, to support Loan Processors.
- Upload, label, categorize, and maintain loan documents in Encompass according to company procedures. Third-Party Services & Loan Coordination
- Order and track credit reports, appraisals, title services, verifications, and other required third-party services.
- Follow up with borrowers, loan officers, processors, and other relevant parties to obtain outstanding documents, resolve loan conditions, and address time-sensitive requests.
- Communicate professionally with loan officers, processors, underwriters, and third-party vendors to support efficient loan processing. Loan Pipeline Management & Processing Support
- Maintain accurate loan notes and update file statuses to provide visibility across the team.
- Assist with the resolution of basic loan conditions and prepare files for the next stage of processing.
- Monitor assigned loan files, maintain pipeline progress, and meet internal deadlines and quality standards. About the Client Our client is an established US mortgage lender specializing in residential home financing. They offer home purchase loans, refinancing solutions, and diverse mortgage programs tailored to borrowers' financial needs. Through retail lending, wholesale lending, and correspondent lending channels, they connect homebuyers, homeowners, and mortgage professionals with financing opportunities nationwide. Their experienced loan officers and mortgage teams support borrowers throughout the lending process, combining personalized guidance, industry expertise, and efficient loan operations to make home financing more accessible and manageable for customers. Join the Top 1% Talent. A Better Career. A Better Life. At Emapta, you're not just joining an industry-leading outsourcing provider; you're becoming part of a community that celebrates the rich cultural tapestry of Dominican Republic. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 1,200 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more reach your full potential and dreams without the need to leave the country and work abroad. Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities, all at your fingertips. Emapta isn't just a company; it's a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America. #EmaptaEra