Customer Service Representative On-site
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• LJAdmin
• August 23, 2024
About Us
Consulting Business Innovation (CBI) is a global leader in business process outsourcing (BPO), call center, and contact center services. We are committed to delivering exceptional service to our clients across various industries. We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. Qualifications
• -High school diploma Dominican ID or Work Permit
• -Intermediate to advanced English level.
•
Key Responsibilities
• Handle customer inquiries and complaints in a professional and courteous manner.
• Provide accurate information about products and services.
• Resolve customer issues efficiently and effectively.
• Maintain a high level of customer satisfaction.
• Document customer interactions and transactions.
• Follow up on customer interactions to ensure resolution.
• Collaborate with team members to improve customer service processes. Benefits
• -A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from, and grow with.
• -Endless career opportunities and clear paths for career development.
• -A competitive salary.
• -Inclusive perks and benefits.
• -Opportunity for monthly performance incentives.
• -Medical Insurance.
• Pay Rate: 200 DOP per hour Shift and Schedule: Monday to Friday
Location:
Puerto Plata, Dominican Republic Job Category: Customer Service
Job Type
Full Time Job
Location:
Dominican Republic Apply for this position Full Name
* Phone
* Cover Letter
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