Application Support Engineer
hace 5 días
APPLICATION SUPPORT ENGINEER
Purpose:
- Run the environments by monitoring availability and taking a holistic view of system health.
- Build software (tools) and systems to manage platform infrastructure and applications.
- Improve reliability, quality, and time-to-market of our suite of software solutions.
Responsibilities:
- Measure and optimize system performance by gathering and analyzing metrics from systems and applications to assist in performance tuning and fault finding.
- Partner with development teams to improve services through rigorous testing and release procedures.
- Participate in system design consulting, platform management, and capacity planning.
- Balance feature development speed and reliability with well-defined service level objectives.
- Provide primary operational support and engineering for multiple large distributed software applications.
Profile:
- College degree or technical training in Computer Science, or equivalent combination of training, and/or experience.
- 3 years in software development, Service Center, Support Line or related, troubleshooting computer networks -diagnose and analyze software issues -, applying IT support procedures and tools.
Technical skills:
- Linux and VM, Database, Java, JBoss, log analysis, root cause analysis are a must. Nagios, Splunk, Openshift & Kubernetes are desirable.
- English: B1-B2
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