Clerical Staff for Homecare Agency

hace 6 días

Santiago de los Caballeros, Santiago, República Dominicana OSA Outsourcing Advantage A tiempo completo
Outsourcing Advantage is actively seeking a compassionate and motivated Clerk for our Homecare Agency team. In this role, you will be instrumental in supporting the daily operations of the Home Care department by performing administrative, reporting, and communication duties. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The Clerical Staff will also assist with general office support and carry out any additional duties assigned by management.

Responsibilities

Prepare, maintain, and submit reports related to home care operations, scheduling, and compliance
Make and receive phone calls to clients, and caregivers
Support data entry, filing, scanning, and other documentation management tasks
Ensure confidentiality and compliance with company policies and HIPAA regulations
Perform other clerical or administrative duties as assigned by the manager

Requirements

Excellent verbal and written communication skills in English at least at a level of C1 Advanced
Excellent organizational and multitasking abilities, with high attention to detail
Previous experience in a related home care administrative role.
Familiarity with HHA Exchange or scheduling software is a plus
Empathetic and compassionate attitude toward clients and their families
Ability to work both independently and collaboratively within a diverse team
Proficiency in Microsoft Office Suite and client management software
Bilingual in English and Spanish is required

Hours

Full-time: Monday - Thursday, 9:00 AM to 5:00 PM, and Fridays, 9:00 AM to 4:00 PM.

Benefits

Competitive salary
Opportunity to work on diverse and exciting projects
Supportive and collaborative work environment
Weekly payments
Weekly Incentives based on performance
Weekends off
Hiring Bonus
Growth Opportunities
Referral Bonus
National holidays pay double the hourly rate
US Holidays Off when applicable
Best work environment in Santiago
Morning shift available
Back-office positions
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