Luxury Hotel General Manager Sto. Dgo

hace 1 semana

Santo Domingo Dominican Republic Patricia Baez Company A tiempo completo


Luxury Hotel General Manager Sto. Dgo.

Location: Santo Domingo, Dominican Republic

Company: Confidential – Hotel Chain

Reports to: Board / Ownership

Position Summary

We are hiring a Hotel General Manager to lead the hotels end-to-end performance—driving profitability (EBITDA/GOP), operational excellence, and a best-in-class guest experience. This role requires proven P&L leadership, strong people leadership, and the ability to operate to brand standards with direct accountability to ownership.

Key Responsibilities (What you will own)

  • Full hotel leadership: Operations, Finance, Commercial, HR, and Guest Services.

  • Financial performance: P&L ownership, EBITDA/GOP delivery, budgeting, forecasting, and cost control.

  • High-performing teams: lead and develop department heads and operational teams with clear KPIs.

  • Guest experience & reputation: service standards, quality audits, complaint resolution, and online reputation.

  • Compliance: labor, legal, safety, and regulatory compliance in the Dominican Republic.

  • Executive reporting: clear performance reporting and strategic recommendations to Board/Ownership.

Required Profile

  • 10+ years in Hotel GM roles (or Senior Director of Operations) with measurable results.

  • Experience in full-service hotels / resorts / upscale urban properties.

  • Strong track record managing budgets, KPIs, and profitability.

  • English: C1–C2 (mandatory) – spoken and written (executive level).

  • Residing in the Dominican Republic or immediate availability to relocate.

Non-Negotiable

  • Valid Dominican Republic work permit (must be current).

Compensation (Reference)

  • USD 12,000 monthly + executive package aligned to experience and property scale.

How to Apply

Please submit your updated résumé and include your LinkedIn profile link along with a short paragraph explaining why you are the ideal candidate for this position.


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