Customer Service

hace 1 semana


Santo Domingo Este, Santo Domingo, República Dominicana Motor Plan S.A. A tiempo completo

En Motor Plan estamos buscando integrar un/a
Encargado/a de Estación
para nuestra operación en el
Aeropuerto Internacional Las Américas (AILA)
.

Esta posición tiene un rol clave en la operación, liderando al equipo de agentes de renta, auxiliares de servicio, mecánicos y lavadores, además de gestionar de manera integral la estación para asegurar:


• Disponibilidad óptima de la flota


• Flujo eficiente de las operaciones diarias


• Alta satisfacción del cliente


• Rentabilidad del negocio

Horario del puesto:



10:00 p. m. a 7:00 a. m.



Horario rotativo según los días de la semana

Perfil deseado:


• Licenciatura en Administración, Mercadeo o áreas afines


• Experiencia liderando equipos operativos y comerciales


• Inglés avanzado (indispensable)


• Licencia de conducir al día

Principales responsabilidades:


• Supervisar la operación diaria de la estación y la flota vehicular


• Gestionar recaudaciones, depósitos y turnos del personal


• Velar por el cumplimiento de los indicadores de servicio (SQI)


• Coordinar con aseguradoras y clientes corporativos


• Garantizar el mantenimiento, limpieza y control de daños de los vehículos

Si disfrutas liderar equipos, optimizar procesos y asegurar experiencias memorables para los clientes, esta oportunidad es para ti


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