Customer Service
hace 1 semana
En Motor Plan estamos buscando integrar un/a
Encargado/a de Estación
para nuestra operación en el
Aeropuerto Internacional Las Américas (AILA)
.
Esta posición tiene un rol clave en la operación, liderando al equipo de agentes de renta, auxiliares de servicio, mecánicos y lavadores, además de gestionar de manera integral la estación para asegurar:
• Disponibilidad óptima de la flota
• Flujo eficiente de las operaciones diarias
• Alta satisfacción del cliente
• Rentabilidad del negocio
Horario del puesto:
•
10:00 p. m. a 7:00 a. m.
•
Horario rotativo según los días de la semana
Perfil deseado:
• Licenciatura en Administración, Mercadeo o áreas afines
• Experiencia liderando equipos operativos y comerciales
• Inglés avanzado (indispensable)
• Licencia de conducir al día
Principales responsabilidades:
• Supervisar la operación diaria de la estación y la flota vehicular
• Gestionar recaudaciones, depósitos y turnos del personal
• Velar por el cumplimiento de los indicadores de servicio (SQI)
• Coordinar con aseguradoras y clientes corporativos
• Garantizar el mantenimiento, limpieza y control de daños de los vehículos
Si disfrutas liderar equipos, optimizar procesos y asegurar experiencias memorables para los clientes, esta oportunidad es para ti
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