Empleos actuales relacionados con Customer Service Rep - Santiago de los Caballeros, Santiago - Jostens
-
Customer Service Agent
hace 12 horas
Santiago de los Caballeros, Santiago, República Dominicana OSA Outsourcing Advantage A tiempo completoOutsourcing Advantage seeks a proactive and enthusiastic (Bilingual: English/French Customer Service Agent for a real estate management company. In this key role, you'll be the first point of contact for tenants handling Maintenance, Repairs, and other requests (like Exterminator coordination). Your main mission: ensure high customer satisfaction by...
-
Customer Service Agent
hace 12 horas
Santiago de los Caballeros, Santiago, República Dominicana Data Vimenca A tiempo completoCustomer Service Agent & Technical SupportBeing aCustomer Service / Tech Support Agentadds real value to your career. You'll help people solve issues, deliver timely responses, and turn customers into loyal advocates through excellent service.Main responsabilitiesCommunicate with customers effectively.Troubleshoot and resolve technical issues...
-
Framing Estimator
hace 12 horas
Santiago de los Caballeros, Santiago, República Dominicana OSA Outsourcing Advantage A tiempo completoSeeking a detail-oriented and proactive Framing Estimator & Personal Assistant with experience in the framing industry to support our construction operations for U.S.-based projects. The ideal candidate will be responsible for preparing accurate material take-offs, ordering and coordinating framing materials, handling billing and collections, maintaining...
-
Travel Customer Service Representative
hace 7 horas
Santiago de los Caballeros, República Dominicana Prestige Travel Agency by Mich A tiempo completoAbout the Role Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality...
-
Become a Voicer Agent
hace 7 horas
Santiago de los Caballeros, República Dominicana VoiceTeam A tiempo completoAbout us: VoiceTeam, We CARE! We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients satisfaction, our employees growth and well-being, sustainability, and the development of our communities. Guided by our core values engagement, integrity, excellence, adaptability, and...
-
Online Travel Coordinator
hace 7 horas
Santiago de los Caballeros, República Dominicana Destinytravel A tiempo completoAs a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will...
-
Become a Voicer In SFM
hace 7 horas
San Francisco de Macorís, República Dominicana VoiceTeam A tiempo completoAbout Us: VoiceTeam, We CARE! We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients satisfaction, our employees growth and well-being, sustainability, and the development of our communities. Guided by our core values engagement, integrity, excellence, adaptability, and...
-
运营支持
hace 4 días
Provincia de Hato Mayor, República Dominicana TÜV NORD China A tiempo completo工作职责Job Responsibilities: 工作职责: 1. 供应商分包协议管理:报价/合同准备 2. 供应商入库流程执行:维护部门供应商库信息,负责新合作供应商的入库资料收集及完成审批流程 3. 提交合同评审文件和合同到相关人员进行审批;报价书批准后,提供给供应商签署 4.
-
运营支持
hace 4 días
Provincia de Hato Mayor, República Dominicana TÜV NORD China A tiempo completo工作职责Job Responsibilities: 工作职责: 1. 供应商分包协议管理:报价/合同准备 2. 供应商入库流程执行:维护部门供应商库信息,负责新合作供应商的入库资料收集及完成审批流程 3. 提交合同评审文件和合同到相关人员进行审批;报价书批准后,提供给供应商签署 4.
-
运营支持
hace 12 horas
Provincia de Hato Mayor, República Dominicana TÜV NORD China A tiempo completo工作职责Job Responsibilities: 工作职责: 1. 供应商分包协议管理:报价/合同准备 2. 供应商入库流程执行:维护部门供应商库信息,负责新合作供应商的入库资料收集及完成审批流程 3. 提交合同评审文件和合同到相关人员进行审批;报价书批准后,提供给供应商签署 4.
-
Camarero Bares
hace 4 días
Salvaleón de Higüey, La Altagracia, República Dominicana Playa Hotels & Resorts A tiempo completoGracias a nuestra expansión, estamos buscando gente talentosa, experimentada, motivada y proactiva que vea los desafíos como oportunidades, crea en sus habilidades y posea un conjunto de competencias versátiles. Valoramos a aquellos que tienen una pasión por aprender, crecer e innovar, esforzándose por lograr el éxito y crear experiencias memorables....
-
Camarero Bares
hace 4 días
Salvaleón de Higüey, La Altagracia, República Dominicana Playa Hotels & Resorts A tiempo completoGracias a nuestra expansión, estamos buscando gente talentosa, experimentada, motivada y proactiva que vea los desafíos como oportunidades, crea en sus habilidades y posea un conjunto de competencias versátiles. Valoramos a aquellos que tienen una pasión por aprender, crecer e innovar, esforzándose por lograr el éxito y crear experiencias memorables....
Customer Service Rep
hace 5 minutos
Job Title:
Customer Service Rep (Mascot Shop)
Location: TC
Santiago, R.D.
S
alary
: RD$ 40,000 monthly + performance incentives
1 Seat:
09:00 AM - 06:00 PM
GENERAL DESCRIPTION OR PURPOSE OF THE JOB:
This role focuses on supporting schools and clients by managing Mascot Shop platform updates, following up with account maintenance and setup, and ensuring exceptional customer experiences as well as guide school's administrations and reps to help then have full control of their schools and brand.
RESPONSABILITIES:
- Assist clients with concerns and provide all necessary information via email and telephone.
- Process orders inquires.
- Assist school administrators or representatives with the setup process or order questions.
- Create new stores on the school stores page.
- Manage Salesforce cases to address customer, representative, and administrator concerns.
- Host webinars and onboarding sessions with administrators and representatives when needed.
- Quick start Meetings
- Conduct audits to customers' accounts, orders, and cases to research, identify and correct errors.
- Outbound calls to follow up on requests or as part of courtesy campaigns.
- Participate in temporary task projects supporting other departments, following up with clients, or executing special processes.
- Address customer issues via emails and calls by providing quick and accurate responses. This includes, but is not limited to:
- Helping customers resolve quality issues with their orders and processing replacements if applicable.
- Applying discount codes.
- Editing shipping addresses.
- Canceling orders.
- Refunding orders.
- Following up with orders.
JOB REQUIREMENTS/SPECIFICATIONS:
Note that (i) computer literacy and working-level skill with the basic MS Office suite (Word, Excel, Outlook, Explorer), (ii) good verbal and written communication skills, (iii) good interpersonal skills, and (iv) the ability to work well both individually and in a team environment are default requirements for all Jostens exempt and salaried nonexempt employees.
JOB REQUIREMENTS:
- High School Diploma
- English proficiency
- Experience in Customer Service
PREFERRED:
- Experience in garment or art-related fields
Benefits
:
- Weekly Payment + performance incentives after training
- Free 2 ways Transportation when on site
- WFH opportunity after training, based on availability (equipments and customs permission).
- Law medical insurance and AFP
- Complementary Medical Insurance
- Life Insurance
- Internal Bank
- Credit in pharmacy and optic center
- Referral Program
- Growth Opportunities
About Jostens:
Celebrating 125 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
