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Job Description

Quality Assured Solutions Inc. (QAS) is a technologically driven Barbadian BPO provider specialising in contact centre and receivables management services across the Caribbean markets. We deliver tailored, compliant, and results-driven solutions while maintaining the highest standards of operations. Our culture is grounded in accountability, professionalism, and continuous improvement.

Role Overview

We are a growing, regionally focused services company seeking a Regional Finance & Administration Lead (Shared Services) to support internal finance execution, payroll coordination, and people administration across our Caribbean operations. This role works closely with the CEO and external accounting partners and serves as the internal coordinator and control point between regional teams, outsourced accountants, and internal leadership.

This is a hands-on, execution-focused role. Strategic finance leadership, audit ownership, and investor engagement remain at executive level.

Key Responsibilities

With confidence and professionalism in verbal and written Spanish and English:

Finance & Payroll Coordination (Primary)

• Act as the internal liaison with outsourced accounting and payroll providers.
• Coordinate payroll inputs (attendance, changes, documentation) and review outputs prior to executive approval.
• Monitor company bank account activity and maintain supporting documentation (no payment approval authority).
• Track payables and receivables and provide regular summaries to leadership.
• Review monthly financial reports prepared by external accountants and flag issues for escalation.
• Maintain organised, audit-ready financial records.

Finance & Compliance Support

• Perform low-volume bank reconciliations.
• Prepare payroll files for executive review and upload.
• Prepare and submit statutory filings using established templates and timelines.
• Conduct routine client money reconciliation pre-checks where applicable.
• Gather information related to indirect tax or VAT requirements and escalate findings.
• Support consolidated reporting and management summaries.

Administration & People Coordination

• Manage day-to-day people administration (attendance, leave tracking, documentation).
• Coordinate onboarding and offboarding processes.
• Maintain HR records and policy compliance.
• Serve as the first point of contact for non-performance staff matters and escalate risks as required.

Cross-Functional Coordination

• Work alongside operations leadership by managing finance, payroll coordination, and administration, allowing operations teams to remain focused on delivery.
• Maintain clear boundaries between finance/admin and operational performance.

Qualifications and Experience

• Bachelor's degree in Finance, accounting or relevant subject is required
• Professional qualification in finance, accounting, management or relevant subject is desirable
• 3 to 7+ years' experience in finance operations, accounting support, or business administration

Core Competencies and Requirements

• Strong organisational and coordination skills
• Experience working with external accountants or payroll providers
• Competence in handling confidential financial and employee information
• Proficiency with accounting systems (QuickBooks or similar preferred)
• Strong attention to detail and ability to follow structured processes
• Proficient in use of data management and reporting tools
• Fluent in English; Spanish proficiency strongly preferred
  

What We Offer

• Competitive base salary commensurate with experience
• Career groth opportunity for experienced professionals who value structure, clarity of scope, and
• Working closely with leadership in a growing regional environment.
• A professional, and growth-oriented work environment within a Caribbean-owned organisation.

How to Apply

Interested candidates are invited to submit their application via the BambooHR link only, including a current résumé and a brief cover letter outlining their relevant experience and interest in the role.

Quality Assured Solutions Inc. is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and encourage all qualified applicants to apply.

Location

-, Santo Domingo (Hybrid)

Department

Finance

Employment Type

Full-Time

Minimum Experience

Experienced

Compensation

Based upon experience