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Remote Call Center Representative

hace 2 semanas


Dominican Republic Dominican Republic Viability A tiempo completo
Company Description

Remote Call Center

Job Description

Position Overview


• Remote Call Center Representative


• Entry-level position with on-the-job training


• Minimum 9-month commitment required

Requirements


• Good communication & computer skills


• Fluent in English


• Reliable and coachable


• Must follow a strict training attendance policy (up to 2 weeks)

Tech Requirements


• Laptop specs:

o Windows: 8GB RAM, Core i5 (4 cores), 2.0GHz+

o Mac: 8GB RAM, Catalina/Big Sur/M1 chip, 2.0GHz+


• Headset:

o Wired USB headset with visible microphone (No AirPods or wireless)


• Internet:

o Wired LTE router (SIM-powered, connected via cable)

o Wi-Fi and hotspot not accepted

Schedule & Salary


• Full-time: 5 days/week, 8–9 hrs/day


• Base salary + performance incentives (if applicable)


• Two yearly company events

Responsibilities


• Handle inbound/outbound sales calls


• Problem solving & documentation


• Follow scripts and internal procedures


• Maintain a calm, quiet work environment

How to Apply


• Fill out the form:

(please include where you found the link in the designated question on the form)

Additional Information

All your information will be kept confidential according to EEO guidelines.