Talent Acquisition Professional

Responsibilities

• Manage the full recruitment cycle for various roles within the contact center, including customer service representatives, technical support, and other operational and administrative positions.
• Develop and implement effective sourcing strategies to attract qualified candidates through various channels, including online job boards, social media, networking events, and employee referrals.
• Screen resumes and applications to identify candidates who meet the required qualifications.
• Conduct phone screenings and in-person interviews to assess candidates' skills, experience, and cultural fit.
• Coordinate interviews with hiring managers and provide feedback to candidates.
• Conduct background checks and other pre-employment screenings.
• Onboard new hires and ensure a smooth transition into the company.
• Maintain accurate and up-to-date records of all recruitment activities.
• Stay up-to-date on industry trends and best practices in recruitment.
• Contribute to the development and implementation of HR initiatives and programs.
• Work closely with the HR team to ensure consistency in recruitment practices across the board.