Help Desk Specialist Lead

hace 7 días

Santiago de los Caballeros, Santiago, República Dominicana Hire Smart A tiempo completo

**Job Summary:**

Hire Smart is looking for a skilled Help Desk Specialist to provide top-notch technical support to our customers.

The ideal candidate will have experience with troubleshooting and resolving technical issues, as well as excellent communication and problem-solving skills.

Key Responsibilities:

  • Identify and troubleshoot technical issues
  • Collaborate with internal teams to resolve complex issues
  • Develop and maintain knowledge of new technologies and trends

Required Skills:

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Knowledge of IT infrastructure, including hardware and software
  • Experience with help desk software and ticketing systems

**What We Offer:**

A fast-paced and dynamic work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

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