Customer Service Representative

hace 1 día


Santiago de los Caballeros, Santiago, República Dominicana Siscon Sistemas de Construcciones SRL A tiempo completo
Job Overview

We are seeking a skilled CUSTOMER SERVICE AGENT to join our team at Siscon Sistemas de Construcciones SRL. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients, resolving issues in a timely and professional manner, and providing innovative solutions to drive business growth.

Responsibilities

• Manage inbound calls, emails, and customer inquiries related to products and services.
• Identify and assess customer needs to achieve high levels of satisfaction.
• Provide accurate and complete information using the correct methods and tools, and resolve doubts in a timely manner.
• Address customer complaints, provide suitable solutions and alternatives within deadlines, and follow up to ensure resolution.
• Process customer orders and file documents efficiently.
• Maintain effective communication with customers through various channels.
• Collaborate with colleagues to achieve shared goals and objectives.

Requirements

• Bachelor's degree from an accredited institution.
• Advanced English language skills (native speaker preferred).
• Proficiency in office software applications (Outlook, Excel, Word, etc.).
• At least one year of experience in customer-facing roles.
• Residency in Santiago, Dominican Republic is highly desirable.
• Excellent verbal and written communication skills.
• Ability to work occasional holidays and weekends.
• Strong telephone sales skills and a proactive approach to problem-solving.

Benefits

• Indefinite/Permanent contract.
• Immediate hire opportunity.
• Great work environment with opportunities for growth and development.
• Full-time schedule, Monday-Friday.
• Competitive salary plus incentives.
• Comprehensive benefits package by law.

  • Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completo

    At Call Center Santiago, we are seeking experienced professionals to fill the role of Customer Service Representatives. We require candidates with intermediate or advanced English skills, as they will be interacting with clients over the phone. This position is ideal for individuals who possess excellent communication and problem-solving skills.The selected...


  • Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completo

    At Call Center Santiago, we are committed to providing exceptional customer service and support. Our team of professionals works tirelessly to ensure that our customers receive the best possible experience.The ideal candidate for this role will be a skilled communicator with intermediate or advanced English skills. They should be available to work from our...


  • Santiago de los Caballeros, Santiago, República Dominicana Hire Smart Solutions A tiempo completo $285 por hora

    We are seeking a highly skilled Customer Service Representative to provide exceptional support and ensure seamless task coordination. The ideal candidate will have experience in GoHighLevel and ClickUp, with excellent communication, organization, and problem-solving skills.Responsibilities:• Respond to customer inquiries via various channels.• Utilize...


  • Santiago de los Caballeros, Santiago, República Dominicana VoiceTeam A tiempo completo

    About us: VoiceTeam, We CARE We are dedicated to delivering trustworthy and innovative outsourced services while fostering well-being. Our commitment extends to our clients satisfaction, our employees growth and well-being, sustainability, and the development of our communities. Guided by our core values engagement, integrity, excellence, adaptability, and...


  • Santiago de los Caballeros, Santiago, República Dominicana Hire Smart Solutions A tiempo completo $285 por hora

    We are seeking a highly skilled GoHighLevel and ClickUp Specialist to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to customers, utilizing your expertise in GoHighLevel and ClickUp to streamline processes and improve customer satisfaction.Key Responsibilities:• Respond to...


  • Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completo

    Are you passionate about delivering exceptional customer experiences? Do you possess excellent communication skills and a strong ability to problem-solve? We are seeking highly motivated and experienced customer service professionals to join our team at Call Center Santiago.As a customer service representative, you will be responsible for providing top-notch...

  • Customer Service Agent

    hace 5 días


    Santiago de los Caballeros, Santiago, República Dominicana Hire Smart A tiempo completo

    Requirements:*Customer Service Experience* Appointment Setting* French Native/Advanced* English Native/Advanced* Dominican ID/Work Permit Up To DateAplicar A:* 1 (809) 381-5690* office@hiresmartsolution.com


  • Santiago de los Caballeros, Santiago, República Dominicana Siscon Sistemas de Construcciones SRL A tiempo completo

    • Manage calls, inbound emails and customer service inquiries (product related questions, service and general concerns).• Generate sales leads that translate into new customers.• Identify and assess customer needs to achieve customer satisfaction.• Provide accurate, valid and complete information using the correct methods and tools and resolve...


  • Santiago de los Caballeros, Santiago, República Dominicana Hire Smart A tiempo completo

    Job Description:At Hire Smart, we are seeking a highly skilled Customer Service Agent to join our team. As a representative of our company, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:* Provide world-class customer service through multiple communication channels, including phone, email,...


  • Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completo

    We are looking for agents for customer service and assistance by call with intermediate or advanced English skills, preferably residing in Santiago de los Caballeros or nearby areas, availability to work from the Site for the first 3 months, then if interested apply to work from home.if you are interested, please send an email in English and pdf format to...


  • Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completo

    We are looking for agents for customer service and assistance by call with intermediate or advanced English skills, preferably residing in Santiago de los Caballeros or nearby areas, availability to work from the Site for the first 3 months, then if interested apply to work from home.if you are interested, please send an email in English and pdf format to...


  • Santiago de los Caballeros, Santiago, República Dominicana Hire Smart Solutions A tiempo completo $285 por hora

    Our TeamWe are looking for a highly skilled and detail-oriented Bilingual Bookkeeping Agent to join our team at Hire Smart Solutions.The ideal candidate will possess expertise in QuickBooks and accounting software, as well as strong communication and problem-solving skills. Your ability to handle multiple tasks and meet deadlines will be crucial in this...


  • Santiago de los Caballeros, Santiago, República Dominicana Hire Smart A tiempo completo

    Job Description:We are looking for a skilled Customer Service Agent with experience in GoHighLevel and ClickUp to provide exceptional support and ensure smooth task coordination.Responsibilities:Respond to customer inquiries via email, chat, and phone.Use GoHighLevel to manage customer relationships and workflows.Collaborate and track tasks efficiently with...


  • Santiago de los Caballeros, Santiago, República Dominicana Hire Smart Solutions A tiempo completo $285

    We are looking for a skilled Customer Service Agent with experience in GoHighLevel and ClickUp to provide exceptional support and ensure smooth task coordination.Responsibilities:Respond to customer inquiries via email, chat, and phone.Use GoHighLevel to manage customer relationships and workflows.Collaborate and track tasks efficiently with...


  • Santiago de los Caballeros, Santiago, República Dominicana Hire Smart Solutions A tiempo completo $285 por hora

    Hire Smart Solutions is looking for a Service Excellence Professional to deliver high-quality customer support and optimize task management processes. As a key member of our team, you will leverage your expertise in GoHighLevel and ClickUp to drive exceptional customer experiences.Key Responsibilities:• Provide timely and effective responses to customer...


  • Santiago de los Caballeros, Santiago, República Dominicana Hire Smart A tiempo completo

    Company Overview:Hire Smart is a leading provider of staffing solutions in the Dominican Republic. Our mission is to deliver exceptional service and results to our clients, while providing opportunities for growth and development to our employees.Job Summary:We are seeking a highly skilled Customer Service Agent to join our team. The successful candidate...

  • Call Center Associates

    hace 6 días


    Santiago de los Caballeros, Santiago, República Dominicana Call Center Santiago A tiempo completo

    We are seeking highly motivated and experienced customer service professionals to join our team at Call Center Santiago. As a customer service representative, you will play a vital role in delivering exceptional customer experiences and exceeding customer expectations.The successful candidate will possess excellent communication skills, both written and...


  • Santiago de los Caballeros, Santiago, República Dominicana Hire Smart Solutions A tiempo completo $285 por hora

    Hire Smart Solutions is looking for a skilled Bilingual Financial Services Representative to join our team.About the Role:The successful candidate will be responsible for providing top-notch customer service to clients in English, utilizing their expertise in QuickBooks to manage financial data, troubleshoot issues, and deliver exceptional support.Key...

  • Lead Generation Agent

    hace 1 día


    Santiago de los Caballeros, Santiago, República Dominicana Telecom Brun Dominicana A tiempo completo

    Role DescriptionThis is a full-time on-site role as a Sales Development Representative located in Santiago de los Caballeros. The Sales Development Representative will be responsible for inside sales, lead generation, communication, sales, and business development.QualificationsInside Sales and Sales skillsLead Generation and Business Development...


  • Santiago de los Caballeros, Santiago, República Dominicana Siscon Sistemas de Construcciones SRL A tiempo completo

    About UsSiscon Sistemas de Construcciones SRL is a leading provider of innovative solutions to the construction industry. Our company culture values professionalism, teamwork, and customer satisfaction. We are committed to delivering exceptional results and building long-term relationships with our clients.Key Responsibilities• Develop and maintain...