Hotel Guest Experience Specialist

hace 2 meses

Punta Cana, La Altagracia, República Dominicana Amstar A tiempo completo
Represent Amstar in the Hospitality Industry

As a Hotel Customer Service Representative, you will be the primary point of contact for our clients staying in various hotels throughout our resorts. Your goal is to ensure that Amstar clients have a positive experience from start to finish.

Key Responsibilities:
  • Identify customer needs and offer the right services to meet their expectations
  • Provide exceptional customer service and support to clients
  • Collaborate with internal teams to ensure seamless vacation experiences
  • Maintain a high level of product knowledge and stay up-to-date on industry trends
Requirements:
  • 1 year of experience in Sales and Customer Services
  • Multilingual in English, Spanish, and French
  • Have own vehicle
  • Good knowledge of MS Office
  • Excellent communication and interpersonal skills
  • Local and destination knowledge
  • High School Diploma
  • Hold a Dominican Cedula & Residencia