Call Center Quality Assurance Expert

We are looking for talented Call Center Associates to join our dynamic team at Call Center Santiago. As a critical member of our staff, you will play a pivotal role in shaping the customer experience. Your main responsibility will be to engage with clients via phone, addressing their concerns and resolving issues promptly and professionally.To excel in this...

We are seeking highly motivated and experienced customer service professionals to join our team at Call Center Santiago. As a customer service representative, you will play a vital role in delivering exceptional customer experiences and exceeding customer expectations.The successful candidate will possess excellent communication skills, both written and...

Are you a detail-oriented individual with a passion for quality assurance and a commitment to excellent customer service? Do you thrive in a fast-paced, dynamic call center environment? If so, we want you to join our team as a QA Analyst in Santiago, Dominican RepublicAs a QA analyst, you will play a critical role in maintaining and improving the quality of...

Company OverviewVoiceTeam Call SRL believes in fostering a 'We Care' culture where employees feel valued and supported. We offer a dynamic work environment that promotes professional development, innovation, and collaboration.This is the perfect opportunity for a leader who has a passion for operations, customer service, and delivering excellent results. As...

We are currently hiring highly skilled Service Desk Experts to join our team at Call Center Santiago. As a key member of our staff, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to interact with clients via phone, ensuring their needs are met promptly and professionally.To excel in this...

Job DescriptionThe Operations Supervisor is responsible for overseeing daily operations, ensuring performance targets are met, and maintaining high service quality. This role involves supervising a team of customer service and technical support representatives, driving operational efficiency, and fostering a productive and positive work environment.Key...

Are you passionate about delivering exceptional customer experiences? Do you possess excellent communication skills and a strong ability to problem-solve? We are seeking highly motivated and experienced customer service professionals to join our team at Call Center Santiago.As a customer service representative, you will be responsible for providing top-notch...

At VoiceTeam, we believe in fostering a "We Care" culture where employees feel valued and supported. We offer a dynamic work environment that promotes professional development, innovation, and collaboration. If you have a passion for leadership, operations, and delivering excellent customer service, this is the perfect opportunity to grow with us.Position...

About UsVoiceTeam Call SRL offers a comprehensive benefits package that includes competitive salary, monthly bonuses based on team performance, and a range of perks such as meal allowance, childcare subsidy, and full psychological assistance. We are committed to providing a positive work environment that fosters innovation, collaboration, and professional...

At Call Center Santiago, we are seeking experienced professionals to fill the role of Customer Service Representatives. We require candidates with intermediate or advanced English skills, as they will be interacting with clients over the phone. This position is ideal for individuals who possess excellent communication and problem-solving skills.The selected...

At Call Center Santiago, we are committed to providing exceptional customer service and support. Our team of professionals works tirelessly to ensure that our customers receive the best possible experience.The ideal candidate for this role will be a skilled communicator with intermediate or advanced English skills. They should be available to work from our...

Job DescriptionAs a QA Analyst Onsite, you will play a critical role in maintaining and improving the quality of our customer interactions. Your responsibilities will include reviewing and evaluating agent performance, ensuring adherence to established protocols and standards, and providing valuable feedback to drive continuous improvement.Your Key...

We are looking for agents for customer service and assistance by call with intermediate or advanced English skills, preferably residing in Santiago de los Caballeros or nearby areas, availability to work from the Site for the first 3 months, then if interested apply to work from home.if you are interested, please send an email in English and pdf format to...

We are looking for agents for customer service and assistance by call with intermediate or advanced English skills, preferably residing in Santiago de los Caballeros or nearby areas, availability to work from the Site for the first 3 months, then if interested apply to work from home.if you are interested, please send an email in English and pdf format to...

Perfil del Cargo Se busca un profesional experimentado para ocupar el cargo de Gestor de Experiencia, con una sólida trayectoria en Call Center y campañas de venta. La persona seleccionada será responsable de cumplir con los objetivos establecidos, garantizando la ejecución correcta de las guías de experiencia. Entre sus principales responsabilidades se...

Façamos un equipo!¿Buscas una oportunidad para crecer como vendedora en un entorno emocionante?Nuestra tienda Fajarte busca a una persona apasionada y dinámica que se encargue de generar ventas presenciales, a través de redes sociales y nuestro CALL CENTER.Nuestro ideal candidato es alguien con experiencia en ventas, estudios actuales y buena dicción....

Generar ventas presenciales, vía redes sociales y CALL CENTEREXPERIENCIA EN VENTASEstudianteBuena dicciónActitudCarácterBuena presenciaDisponibilidad inmediata.Favor de no aplicar a la vacante si no tiene experiencia.Salario:RD$12,900.00Salario:Salario:RD$12,900.00 MensualSalario:RD$12,900.00 Mensual

Responsable de supervisar el servicio farmaceutico via todos los canales: presencial, via telefonica, via call centerCuadrar al personal en el cambio de turno y/o cierreSupervisar la correcta ejecución de los lineamientos y politicas establecidosAtención al cliente directo en casos requeridosLlevar registro y control de los indicadores de desempeño del...

Funciones del Cargo El/a Gestor de Experiencia trabajará bajo la supervisión directa de nuestro equipo de gerentes y tendrá a su cargo las siguientes funciones clave: * Cumplir con los objetivos establecidos en cuanto a cantidad de citas programadas; * Garantizar la ejecución correcta de las guías de experiencia para cada proyecto; * Brindar soporte...

**Ubicación:** Santiago. **Horario de trabajo:** Lunes a viernes, 8:00 AM - 5:00 PM. ¿Eres una persona motivada y orientada a resultados que desempeña bien en un entorno dinámico? Si es así, tenemos una oportunidad emocionante para ti.Se requiere comunicarse proactivamente por teléfono con contactos clave dentro de las escuelas para establecer...