Insurance Claims Representative
Hace 1 día
Santo Domingo de Guzmán, Distrito Nacional, República Dominicana
RPM BPO
Jornada completa
RD$250/año
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*Only CVs in English will be considered* This is NOT a sales job **
* Role Description: We are looking for a motivated person to work with a US based car insurance company. As a claims representative, you will handle insurance claims filed by insurance customers and ensure customers receive a high level of customer service and professionalism. What you will do:
• Document all the facts regarding the claim
• Review our methods of inspection with the customers
• Review the insurance coverage of the customer's insurance policy
• Identify, document, and communicate any potential red flags to the file handlers and the team leads
• Maintain a high level of customer service and professionalism
• Perform other related duties as assigned
Qualifications:
• No insurance experience required
• B2+ or better English, written and spoken
• High attention to detail
• Strong organizational skills
• Comfortable working in a fast-paced environment Experience working in the insurance industry is preferred. Training: You will be given training on the car insurance industry and how to process insurance claims. The program includes a combination of activities designed to give the claims representative a full understanding of the claims department and how the department interacts with other areas of the organization. You will be developed for success.
Benefits:
$250 DOP Per Hour $5,000 DOP Monthly Transportation allowance Eligibility to transfer to local contract after the probatory period (90 Days)
Location:
This job is on-site in our office in Los Prados, Santo Domingo Schedule: 8:30am-5pm EST (09:30AM
- 6:00PM during Daylight Savings) Weekends Off
* Role Description: We are looking for a motivated person to work with a US based car insurance company. As a claims representative, you will handle insurance claims filed by insurance customers and ensure customers receive a high level of customer service and professionalism. What you will do:
• Document all the facts regarding the claim
• Review our methods of inspection with the customers
• Review the insurance coverage of the customer's insurance policy
• Identify, document, and communicate any potential red flags to the file handlers and the team leads
• Maintain a high level of customer service and professionalism
• Perform other related duties as assigned
Qualifications:
• No insurance experience required
• B2+ or better English, written and spoken
• High attention to detail
• Strong organizational skills
• Comfortable working in a fast-paced environment Experience working in the insurance industry is preferred. Training: You will be given training on the car insurance industry and how to process insurance claims. The program includes a combination of activities designed to give the claims representative a full understanding of the claims department and how the department interacts with other areas of the organization. You will be developed for success.
Benefits:
$250 DOP Per Hour $5,000 DOP Monthly Transportation allowance Eligibility to transfer to local contract after the probatory period (90 Days)
Location:
This job is on-site in our office in Los Prados, Santo Domingo Schedule: 8:30am-5pm EST (09:30AM
- 6:00PM during Daylight Savings) Weekends Off