km2 solutions

Responsibilities include:   Ensure that Call Center employees are working on appropriate projects and making productive and effective use of time. Provide coaching and feedback in an effective manner that promotes positive change and success of the team.Facilitate positive employee relations by fostering an environment of open communication,...

JOB DESCRIPTION JOB TITLE: Traffic Controller, Operations Command Center                                                                                                              ...

Job Description Job Title: Lead, Operations Command Center   Title: Lead, Operations Command Center Department: Operations Reports To: Manager, Operations Command Center Reporting Responsibilities : Date : October 01, 2026   General Summary:                The Command Center Lead is responsible for supervising day-to-day command center...

Summary/Objective:  The Tier One IT Technical Support Agent interacts with ATS Customers to handle a variety of functions. Representatives will provide technical and administrative account assistance; perform account research, gain access to computer systems, and answer questions regarding technical and billing aspects.     Main Duties and...

Position Requirements Languages: Advanced English level (Spoken and Grammar). Competencies: Proactive (B)Enthusiastic (B)Pronunciation (A)Fluent (A)Active listening (A)Vocabulary (B)Grammar (A)Confident (B)Patient (A)Confidential (A)Interpersonal skills (B)Integrity (A)Adaptability (A) Assesment level: A = High, B = Medium, C = Low   Position...

DR 11/2 (19 to net 15) - 15 billable, can bill up to 18Description   Answer to incoming or make outgoing calls from/to the customers to address their concerns, answer questions and inquiries, set up appointments, troubleshoot problems, provide information and handle complaints regarding the organization’s products or services accordingly. Basic...