chat agent

 Job Description: Conversion Agent — Santo Domingo, Dominican Republic Role summary Convert leads into funded trading accounts for a regulated brokerage (FX/CFD/crypto) via phone, chat and email; guide new clients through onboarding, KYC and first deposit. Key responsibilities Qualify inbound/outbound leads, present account...

Resumen del trabajo:El Agente de Apoyo al Usuario proporcionará asistencia técnica y respuestas a las preguntas de los usuarios, ayudandolos  a solucionar problemas con aplicaciones de software. Funciones:Identificar, investigar y resolver problemas de los usuarios con aplicaciones.Atender llamadas de soporte, chats, correos electrónicos y/o...

Customer Service Agent | $220 per Hour Dedicated and customer-focused professional responsible for providing exceptional support and assistance to customers through phone, email, and chat. Skilled at resolving inquiries, addressing concerns, and delivering effective solutions while maintaining a positive customer experience. Strong communication,...

Position Summary:We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates.The ideal candidate combines strong operational leadership...

Job descriptionWe are looking for a Customer Service Agent to support customers across three key areas: Support, Proactive Customer Success, and Retention.This is a customer-facing role suited to someone who is a strong communicator, enjoys solving problems, and is comfortable helping customers through chat, email, and phone.You will help customers resolve...

Position Summary: We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service excellence, and leading a team of 4–5 Supervisors overseeing technical support associates. The ideal candidate combines strong operational...