advensus

The Quality Analyst is responsible for monitoring and evaluating agent performance, providing coaching, and supporting program quality assurance standards to drive continuous improvement. Responsibilities • Audit daily customer interactions (calls, emails, chats) for quality and compliance. • Provide constructive coaching and feedback to agents and...

We are Hiring: Operations Supervisor at Advensus! Are you a results-driven BPO leader with a background in healthcare operations? Advensus is seeking an Operations Supervisor to join our team on-site in Distrito Nacional, Dominican Republic. Role Overview: Location: Distrito Nacional, DR (Full-time, On-site) Objective: Oversee daily contact center...

We are seeking an Operations Manager responsible for overseeing the daily operations of the call center. This position requires a highly motivated and experienced individual to manage and mentor call center staff, develop and implement strategies to improve performance, and ensure efficient and effective service delivery. The ideal candidate will possess...

Position Overview Advensus is seeking a creative and driven Social Media Content Filmmaker to create engaging video content that showcases our brand, culture, and people. This role will be responsible for planning, filming, editing, and producing content for social media that supports employer branding, recruitment, and marketing initiatives. The ideal...